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Lawsuit Alleges Spa Haven Failed to Protect Customer From Sexual Assault by Employee

Exterior of Spa Haven, a massage business located at 4 S. Sycamore Street in Newtown, Pennsylvania, named in a lawsuit alleging sexual assault by an employee.
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Published by: Maria Smith

Key Takeaways

  • A lawsuit filed in Bucks County, Pennsylvania, alleges that Spa Haven, a massage business in Newtown, Pennsylvania failed to protect a female customer from sexual assault by an employee on October 14, 2025. 
  • An arrest warrant for the employee has remained outstanding since November 2025, according to the lawsuit.
  • The lawsuit accuses Spa Haven of negligence and violating of Pennsylvania’s Massage Therapy Law.

A lawsuit filed on June 23, 2026, in the Bucks County Court of Common Pleas alleges that Spa Haven, LLC, a massage business located at 4 S. Sycamore Street in Newtown, Pennsylvania, failed to protect a customer from sexual assault by an employee.

The plaintiff alleges that she was sexually assaulted during a massage appointment on October 14, 2025.

The lawsuit names Spa Haven and its owner as defendants, alleging they failed to implement adequate abuse prevention policies, adequately screen and supervise employees, and recognize signs that the alleged perpetrator was a sexual abuser. 

The woman is represented by attorneys Veronica N. Hubbard and Haley J. Kyllonen of Andreozzi + Foote.

Woman Alleges Sexual Assault During Massage at Spa Haven

According to the complaint, on October 14, 2025, the plaintiff visited Spa Haven for a foot massage, as she had done on numerous previous occasions.

During the appointment, the employee briefly massaged the plaintiff’s back and shoulders, according to the complaint.

Through a translator application, the employee allegedly suggested that she receive an additional full back massage, because her “upper back appeared tight.”

According to the lawsuit, the woman agreed and was escorted to an upstairs massage room.

The lawsuit alleges that during the massage, the employee sexually assaulted the woman by pulling down her underwear to her mid-thigh, touching intimate areas of her body without her consent and forcing her hand into contact with his genitals.

After the appointment, the employee allegedly noticed that the woman was visibly upset and asked her about it using a translation application.

According to the complaint, the woman responded through the translator application, “No, I did not want to be touched like that.”

The employee allegedly replied, “Oh okay, next time no.”

The woman subsequently left the spa and promptly reported the alleged assault to the Newtown Police Department.

Lawsuit States Arrest Warrant Was Issued for Employee

According to the complaint, the Newtown Police Department executed a search warrant at Spa Haven and obtained a warrant to search the employee’s cell phone.

The lawsuit alleges that the employee was interviewed by law enforcement at the police station. 

According to the lawsuit, after the interview, the perpetrator fled the salon and has since been unable to be located by law enforcement. As a result, his arrest warrant has remained outstanding since November 2025, the lawsuit states.

The woman reported the alleged assault to the Pennsylvania State Board of Massage Therapy. An investigation was pending at the time the complaint was filed.

Spa Haven Accused of Negligence, Reckless Hiring, and Violation of Pennsylvania Massage Therapy Law

The lawsuit asserts claims of negligence, negligent hiring and supervision, and violation of Pennsylvania’s Massage Therapy Law.

The lawsuit further alleges that the employee did not possess a license to practice massage therapy issued by the Pennsylvania State Board of Massage Therapy.

According to the complaint, as a result of the defendants’ alleged negligence, the woman was sexually victimized and suffered injuries and damages.

Massage businesses have a responsibility to exercise reasonable care in protecting customers from foreseeable harm. When an employee sexually assaults a customer, civil liability may extend to the business if negligence contributed to the abuse.

This may include failing to conduct appropriate background checks, verify professional licenses, adequately supervise employees, or respond to prior complaints or warning signs.

At Andreozzi + Foote, our attorneys represent survivors of sexual abuse and investigate whether businesses and institutions failed to take reasonable steps to protect them.

If you or someone you love were sexually assaulted by a massage therapist or spa employee, you may have civil legal options.

Whether you are ready to take legal action or simply want to understand your rights, our trauma-informed attorneys are here to listen and guide you with compassion through the civil process.

We encourage you to contact us today for a free, confidential consultation.

📞 (866) 311-8640
📧 info@vca.law 

Image source: Spa Haven, via spahavenpa.net.

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